Website AIDS Healthcare Foundation
CUTTING EDGE MEDICINE AND ADVOCACY REGARDLESS OF ABILITY TO PAY
The Revenue Cycle Application Specialist is responsible for the following:
System Design and Requirements Gathering
Collaborate with end users to document department’s technology requirements related to the billing system enhancements.
Participate in research and fact-finding activities to develop or modify the existing system based on evolving user needs.
System Build and Maintenance
Maintain system tables/dictionaries related to practice management software.
Report writing for existing system, including net new reports and updating existing reports.
Provide technical consultation and departmental representation for organizational projects.
Assist with developing new and maintaining existing billing policy and procedure guidelines and documented procedures for medical billing.
Adhere to IT change control policies and procedures.
Participate in ongoing system optimization efforts.
Testing, Training, and Documentation
Assist with testing, debugging, documentation and maintenance of the existing application and future upgrades.
Participate in the development of the training plan for end users of these applications.
Document key decisions, testing plans and results, and system changes.
Assist in creating and maintaining system documentation and training materials relating to the practice management system.
Troubleshoot reported issues and facilitate resolution to end user satisfaction.
Maintain application knowledge to stay current on changes to the system.
Answer questions of other staff on any changes made to the system.
Escalate issues as appropriate.
Collaborate across departments to manage various projects and initiatives that impact the practice management system.
Meet on a regular basis with director to report ongoing or high priority system issues, unmet or evolving training needs, and quality improvement opportunities.
Act as the department liaison to the practice management system vendor and ancillary value-added resellers (VARs) including participating in regular meetings to discuss open issues.
Fulfill all responsibilities of a biller/collector for assigned accounts (estimated 30% of effort)
Assist with special projects as needed.
Attend weekly Billing Department meetings.
Attends interdepartmental meetings as required.
Participation in AHF Meetings/Committees
The Billing System Analyst does not have any authority over other team members but has been appointed to represent the team to the IT department and outside vendors related to the functioning of the practice management system.